Frequently Asked Questions
Everything you need to know about your Solawave journey to glowing skin.
How soon can I expect to see results from my Skincare Wand?
Most users notice a visible glow and decreased puffiness after their first 5-minute session. For long-term benefits like reduced fine lines and improved skin texture, we recommend consistent use for at least 30 days.
Is Solawave technology safe for all skin types?
Yes, our Red Light Therapy and microcurrent technologies are non-invasive and generally safe for all skin types. However, we recommend consulting with a dermatologist if you have specific medical conditions or are pregnant.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your results, you can return your device for a full refund within 30 days of delivery. Please ensure the device is in its original packaging.
How do I clean and maintain my beauty devices?
To clean your wand, simply wipe the head with a damp cloth or a disinfecting wipe after each use. Do not submerge the device in water, as it is not waterproof.
Do you offer international shipping?
Yes, Solawave ships to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Does the wand come with a warranty?
Every Solawave device includes a 1-year limited warranty that covers any manufacturing defects or hardware malfunctions from the date of purchase.